The First Live Chat App for eBay Stores

“Store Live Chat” – the first live chat application for the eBay platform

Take customer support to a higher level. “Store Live Chat” let’s your buyers contact you, the seller, via an online chat. The chat integrates with popular IM clients such as Google Talk, Yahoo, ICQ, AIM, MSN and our eBay web client.

With this efficient tool a store owner can enhance his corresponding method and provide customers with better service, LIVE!

And as we all know, better service means returning customers and revenues.

What customers are saying:

“Easy! Simple! As sellers, it is imperative that we provide tools for buyers to communicate with us.

Having a Live Chat box that is easy to use for both buyers is a very cool feature and offers a unique buying experience.

I was really surprised at how easy it was to set up and how well it works not only on a computer but flawlessly on my iPad using AIM, Gtalk, MSN and Yahoo.

In my opinion one of the best and most needed apps in the eBay app center and priced very reasonably. In addition, the customer service and support is nothing short of world class”

Key features:

1. Chat with Google Talk, AIM, ICQ, Yahoo and MSN (receive messages on PC, mobile phone).

2. Decide where to receive incoming chats – our eBay web client or one of the IM’s above.

3. Decide if to appear online or offline.

4. See the item/listing your customer is interested in (link appears in chat window).

To sum things up: offer advanced and enhanced customer support => returning customers and revenues.

FAQ’s: http://www.3dsellers.com/products/store-live-chat-add-live-chat-support-to-your-ebay-store/storelivechat-faq/

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Twitter: http://twitter.com/#!/3DSellers