Thank you for attending!
I sure enjoy helping people learn about using eBay in a “cozy” setting like this. Everyone was able to list a few items and I know from the email’s I received that the help was greatly appreciated!
First, I must say “Welcome to eBay” you are now a part of:

• A global online marketplace with over 50,000 categories of merchandise
• A revolutionary way to buy and sell
• Where trust, honesty, and efficiency are rewarded
• Where over 1.3 million sellers worldwide use eBay as a primary or secondary source of income.

Why we use PayPal?

• Fast
• –Receive and send money quickly.
• Easy
• –Accept payments from credit cards.
• –Increase volume of sales.
• –Satisfy the Safe Payment requirement.
• Secure
• –Keeps financial information secure.
• –Uses strongest encryption commercially available.
• –Helps protect from fraudulent transactions.

Stay informed! Before you list an item, click Customer Support and search for Rules and Policies.
Need to call eBay? Here is the phone # 1 (866) 540-3229
Prepare to sell on eBay:

• Select an item to sell
• Something you already own
• Easy to ship
• Permitted on eBay
• Search for matching Completed listings
• Adopt sellers’ best listing practices
• Determine item’s current market value (CMV) on eBay
• Check eBay Selling Fees

What to sell on eBay?

• Books
• Clothes
• Collectibles
• Sporting Goods

Research Items on eBay

1. Click Advanced.
2. Enter keywords.
3. Check Completed listings box.
4. Click Search

Four Basic eBay Fees

1. Insertion Fees: To list an item
2. Listing Upgrade Fees: To promote your listing
3. Final Value Fees: Commission based on final price
4. PayPal Fees: For collecting payment through PayPal

Learn more about fees on eBay at: EBAY SELLING FEES

Listing upgrade fees include:

• Value Pack
• Gallery Plus
• Listing Designer
• Subtitle
• Bold
• Scheduled listings
• List in 2 categories

Final Value Fees:

• Final Value Fees are a percentage based on the item’s selling price (including shipping and other charges)
• No Final Value Fee is charged if:
• –The reserve is not met.
• The item receives no bids or does not sell.

Listing Preparations:

• Create an effective title including searchable keywords
• Prepare a good description
• Take good photographs
• Set competitive pricing
• Based on your research
• Pack and ship preparation
• To determine shipping charges

Create a Compelling Description:
Complete item details

• Dimensions
• Color
• Materials
• Age/Condition

Professional

• Simple, uncluttered layout
• Positive, friendly tone
• Mobile friendly

TOP TIPS for GREAT PHOTOS

1. Use a plain uncluttered backdrop to draw attention to your item.
2. Turn off the flash and use diffused lighting to prevent shadows and reflections.
3. Use a tripod to prevent softness and blur.
4. Capture high-resolution photos.
5. Fill the frame with the item.
6. Capture all angles, details, and blemishes.
7. Show the scale.
8. Keep the photos from tinting.
9. Capture detailed close-up shots.
10. Avoid using props.
11. Optimize the quality of cell phone camera shots.
12. Create a file naming system that makes sense.
13. Check your results before your wrap up.

eBay Pricing Formats:

• 1.Auction-Style
  • a.Starting Bid
  • b.Reserve Price
  • c.Buy It Now (BIN)
• 2.Fixed Price
• 3. Multiple Items

Listing Options. Which is best?
In short, there is no “right” or “wrong” option for listing an item on eBay.


Packaging Your Items

• Use a properly sized box.
• Fill packing material all around.
• Item should NOT touch box sides.
• Wrap single items in bubble wrap.
• Double-box delicate or fragile items (small box “floats in larger box).
• Weigh packed box and make note of the weight; Also note the dimensions of over-sized boxes.

Packing Supply Check-List

• Postal scale (analog or digital)
• Boxes
• Packing peanuts
• Bubble wrap (big and little bubbles)
• Clear packing tape
• Labels

Order FREE USPS Priority Shipping boxes:  1-800-610-8734
Learn more about shipping by visiting the EBAY SHIPPING CENTER directly on eBay. And also visit the EBAY SHIPPING OPTION page for even more detailed learning!
















 

• In addition to feedback ratings for sellers of Positive, Neutral, or Negative, buyers may also leave Detailed Seller Ratings (anonymous) in four areas:
• Buyers can leave feedback upon receipt of the item (enclose a note in your shipment!).
• Sellers can leave feedback when payment is received (only positive allowed).
• –Item as described
• –Communication
• –Shipping time
• –Shipping and handling charges

–See pages.ebay.com/help/feedback/detailed-seller-ratings.html to learn more.

• Dispute? Contact the buyer, go to the eBay Resolution Center, or use Feedback revision request.

–Visit the Seller Protection Center to learn more: www.ebay.com/sellerprotection.

Shipping The Item Top List:

• Ship immediately upon notification of payment. Never ship an item until you have received payment.
• Delivery to the buyer is your responsibility; you should buy insurance for high value items (you may include the price in your shipping costs).
• Obtain tracking numbers and delivery confirmation for ALL items.
• Use signature confirmation for expensive items.
• Print shipping labels on eBay.

Shipment Tracking in “My eBay”

• When you use eBay to print your shipping labels, the tracking information is automatically uploaded to your buyer’s My eBay.
• When using other postage options*, you can upload the tracking information manually in My eBay.

Monitor Your Listings from “My eBay”

• Items for sale and items sold.
• Messages from potential buyers.
• Favorite searches, categories, and sellers.
• Accounts.
• Feedback (received and obligations).
• Personal information and preferences.

Check Your listing[s]

• Check your listing regularly.
• –Search for it (think like a buyer).
• –Browse for it in its category.
• Revise your listing.
• –Make corrections before first bid.
• –Limited changes are possible after first bid.
• –Add to the item description, if necessary.
• Cancel a listing.
• –Cancel for major mistakes or if an item no longer available.
• –Go to My eBay > Sell > Active.

My eBay – Messages

• Go to My eBay > Messages to respond to bidder’s questions.
• Be sure to:
• –Check your messages often.
• –Note buyer questions and add information to future listings.
• Maintain a polite and professional demeanor

What if your item doesn’t sell?

• –Or, is there no obvious reason?
• –Item placed in wrong category?
• –Opening bid or reserve price set too high?
• –Wrong time of year?
• First, determine why:
• Take steps to increase your chances for a sale!
• –Make changes to your item description and/or photos.
• –Change or add photos. Remember, up to 12 are FREE!
• –Adjust the starting bid or reserve amount.
• –Consider another selling format.

–Use Second Chance Offer (for unmet reserves).
–Go to My eBay > Selling and click the Relist button to relist your item.
What happens to unpaid items?

• What are Unpaid Items (UPIs)?
• –UPIs are sold items for which payment is not received.
• What should you do with a UPI?
• –Go to Customer Support > Resolution Center and report it.
• –Offer the item to the next highest bidder through Second Chance Offer
  (available for Auction-style listings only).

CONTACT EBAY > Customer Support 

SUMMARY

• Register with eBay and PayPal
• Research the marketplace
• Create a compelling title and description
• Take photos that look professional
• Pack & weigh your items and determine shipping options and cost; always include in your listing
• Monitor your listing using My eBay or the mobile app
• Pay for postage and print labels on eBay
• Ship item promptly and in secure packaging
• Provide great customer service
• Leave feedback for your buyer

I look forward to hearing about your first few sales! Feel free to email me and let me know how it’s going.
All the best to your selling success,
Danna